— custom pieces take 1-2 weeks to create, then 3-5 days to ship via INPOST/SEUR/DHL. we'll email updates on your timeline.
— international orders take 7-14 business days. customers pay customs fees. no returns due to customs issues.
— holiday rushes: during November-December, add 2 extra days to all processing times. order by December 15th for Christmas delivery.